By purchasing our products and services, you are agreeing to the following terms and conditions:

Please read the terms conditions below carefully. 

IMPORTANT NOTE

• Project’s progress are based on our evaluation. Project delivery date might be affected due to natural disaster, pandemic, or any other factors out of our control, therefore, we will not guarantee our project delivery date. 
• All payment made once a quotation has been confirmed by customer, either by text message, email, or verbally, are STRICTLY NON-REFUNDABLE. 
• Making an upfront payment/deposit to a quoted project means the customer agrees the quotation and work can be proceeded. Any cancellation once an upfront payment has been paid are not allowed and non-refundable. 

Cancellation policy

For all cancellation of work or order, strictly non-refundable. 

A contract can be terminate reasonable only if: 

-Poor Workmanship/Defective Work

-Consistent Failure to Perform According to Schedule

-Failure to Pay Subcontractors, Suppliers, or Laborers

-Use of Materials or Equipment Inferior to Contract Specifications

-Understaffing the Project

-Failure to Communicate

 

Changes to order/work

If customer requests to make changes to a quoted project/work, additional charges will applied according to the work and products. The additional cost will be calculated and charged in the upcoming invoice. 

If customer requests to reduce work/products or services, we will work accordingly and no refund will be given. 

If changes to works or additional works are required to continue the project due to unexpected or uncontrollable situation such as natural disaster or accident, CP Omega Solutions will NOT RESPONSIBLE to bear the additional cost or services.